Course Training Structure for both the trainers and trainees
What You Will Learn
This training will guide you through the process of understanding and implementing these highly prized communication skills. You will learn
How to communicate more effectively with those around you and deepen your understanding of the causes and consequences of costly miscommunications.
The hidden meanings buried in confusing communications and gain new insight into the emotional nature of expression
How to get the most from colleagues, employers and personal relationships
Effective questioning techniques.
Techniques to enhance your understanding of the information you receive to ensure clarity and prevent ambiguity
How to facilitate effective and honest feedback without the emotional 'sting'.
How to implement a personal action plan which will help you assess your skills and define strategies to enhance your strengths and build on your knowledge.
Course Training Structure for both the trainers and trainees